The best way to find out whether or not your customers are satisfied with the service they are receiving is to ask them. Customer satisfaction surveys have proven to be a key element in business/client relations. Surveys essentially provide companies with a form of free business consulting, while also giving power to the consumers and [...]
Archive for February, 2012
Surveys–Do they matter?
Posted in Customer Satisfaction, Customer Service, Inventor Feedback, Uncategorized, tagged Customer Feedback, Customer Satisfaction, Customer Service, Customer Service Statistics, Good Customer Service, Invention Home on February 17, 2012 | Leave a Comment »
Nervous First-Time Inventors
Posted in Customer Satisfaction, Customer Service, Inventor Feedback, Uncategorized, tagged Customer Feedback, Customer Satisfaction, Customer Service, Good Customer Service, Invention Home, invention portfolio on February 6, 2012 | Leave a Comment »
“This is my first experience and it has been a real exciting experience.”- Patricia G., VancouverBC. “As a first time inventor I was very nervous to contact Invention Home. But as soon as I met my Product Development Manager I felt very comfortable doing business with this company.”- Abram J., Waianae HI. “We were amazed [...]
