How to Increase Customer Satisfaction in the Current Economy (Continued)

3. Provide a user-friendly website.

• Individuals appreciate a website that is easy to understand and simple to navigate, and a confusing website can result in the loss of business.

•It is important that the website capture the visitor’s attention quickly using bright colors, photographs, and an attractive, clear-cut layout.

•Displaying your company’s contact information clearly on the website lets the visitor know that you are readily available to answer their questions.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s